Privacy Policy

This privacy policy describes the personal data collected or generated (processed) when you use the Gomes family website or App.It also explains how your personal data is used, shared and protected, what options you have in relation to your personal data and how you can contact us.


 Who is Responsible for the Processing of your Personal Data?

Manuel Gómez Medina, provided with Spanish I.D number  74509673-T, and domiciled in Valencia, Calle Sagunto, 106.

The information and personal data that you voluntarily provide us through the forms on this website will be incorporated into files owned by Manuel Gómez medina provided with spanish I.D number  74509673-T.

The purpose of this file is to manage the services that Gomes family offers through its website, and properly manage the orders and purchases that you can make through said website or its App.


What Personal Data do we collect and when?

To provide you with the products or services you request, we will ask you for certain personal information. For example, when you make purchases, contact our consumer services, request to receive communications, create an account or use our Website or App.


This personal Data includes your:

Contact information, including name, email, telephone number and shipping & billing address; login and account information, including username, password, and unique user ID; personal data including gender, hometown, date of birth and purchase history; payment or credit card information; images, photos and videos; personal preferences including your wish list, as well as marketing and cookies preferences.

When you interact with our Websites, certain data is automatically collected and shared from your web browser or mobile device. More information about these practices is included in the following “Cookies and Plugins” section of this privacy policy. Such data includes:

Device identifiers, call status, network access, storage information, and battery information; and Cookies, IP addresses, referrer headers, data that identifies your web browser and version, and web beacons and tags.



We comply with the regulations and do not allow underage minors to register on our Website or App when they are below the legal limit of the country in which they reside.


Why and how do we use your Personal Data?

We use your Personal Data in the following ways:


  • To Provide the Functions of the Website, App and Services You Request

When you use our Website or App, we will use your Personal Data to provide the product or service you request. For example, if you make a purchase; or participate in an event or promotion, we will use the contact information you provide to communicate with you about the purchase, event or promotion. If you contact our consumer services, we will use information about you, such as delivery or payment information, or the product you have purchased, in order to help you resolve a problem or question.


  • To Communicate Information about our Products, Services, Events and for Other Promotional Purposes.

If you are a current customer (for example, if you have placed an order with us), we may use the contact details provided to send you marketing communications about similar products or services, where permitted by applicable law (unless you have waived this ). In other cases, we will ask for your consent to send you marketing information. We can use the information that you provide us, as well as the information about other products or services – such as the use you make of the Gomes family Website or the App, your visits or purchases made, your participation in events and contests. to personalize communications about products and services that may be of interest to you.


  • To Operate, Improve and Maintain our Business, Products and Services.

We may use the information you provide to us to operate our business. For example, when you make a purchase, we may use that information for accounting, auditing, and other internal functions. Another example, we may use data about how you use our products and services to improve your user experience and to help us diagnose technical and service problems, as well as to administer our Website or App.


  • To protect Our Property or Security or Own or Third Party Rights.

We may also use your personal data about how you use our Website or App to prevent or detect fraud, abuse, illegal use, violations of our Terms of Use, and to comply with court orders, government requests or applicable laws.


  • For General Research and Analysis Objectives.

We use data about how our visitors use our Website or App and services to understand customer behavior or preferences. For example, we may use information about how visitors to Gomes family search and find products to better understand the different ways to organize and present product offerings in our store.


  • Other purposes.

We may also use your personal data for other purposes and, for this, we will provide you with a specific notice at the time of collection and we will obtain your consent when necessary.



For the treatment of your personal data, our legal basis depends on how you interact with our Website or App.

When you buy Gomes family products from our Website or App, we need your personal data for the fulfillment of our contract with you. For example, we will need your bank and contact details for the delivery of your order.

We also rely on other legal grounds, such as our legitimate interests as a business, compliance with a legal obligation or the protection of your vital interests.


Sharing of Your Personal Data

Gomes family shares your personal data with:


  • Third party service providers that process personal data on behalf of Gomes family, for example, to process credit cards and payments, shipments and deliveries, host, manage and service our data, distribute emails, investigate and analyze, manage brand and product promotions, as well as managing certain services and features. When services provided by a third party are used, we will agree that they are required to establish technical and organizational measures to protect your personal data.


  • Other third parties to the extent necessary to: (i) comply with a government request, court order, or applicable law; (ii) prevent illegal uses of our Websites and Apps or violations of the Terms of Use and the policies of our Websites and Apps; (iii) defend ourselves against third party claims; and (iv) assist in the prevention or investigation of fraud (for example, counterfeiting).


  • To any other third party as long as you have given your consent.

We may also transfer the personal data we hold about you in the event that we sell or transfer all or part of our business or assets (including in the event of reorganization, spin-off, dissolution or liquidation).


Protection and management of Your Personal Data


  • Encryption and Security.

We use a variety of technical and organizational security measures, including encryption and authentication tools, to keep your personal data safe.


  • International transfers of your personal data

Some of the data recipients with whom Gomes family shares your personal data may be located in countries other than the country in which your personal data was originally collected. The laws of those countries may not provide the same level of data protection as the country in which you initially provide your data. However, when we transfer your personal data to recipients in other countries we will protect that personal data as described in this Privacy Policy and in accordance with applicable law.

We take steps to comply with legal requirements for the transfer of personal data to recipients in countries outside the USA or Switzerland. We use a variety of measures to ensure that your personal data transferred to these countries receives adequate protection in accordance with data protection regulation; This includes signing the EU Standard Contractual Clauses, verifying that the recipient has adopted the binding clauses of the company or has adhered to the Privacy Shield between the EU, USA and Switzerland (EU-US and Swiss-US PrivacyShield). When personal data is transferred within the Gomes family, we use an intergroup data transfer agreement.


Conservation of your personal data

Your personal information will be kept for as long as necessary to carry out the fulfillment of the purposes established in this privacy policy (unless the legislation requires a longer retention period). In general, this means that we will keep your personal data for as long as you maintain your account with Gomes family. For personal data related to the purchase of products, we will keep the data longer to comply with legal obligations (such as tax, purchase and warranty obligations).


Your rights in relation to your personal data

You have the right to request: (i) access to your personal data; (ii) an electronic copy of your personal data (portability) (iii) correction of your personal data if it is incomplete or inaccurate; or (iv) the deletion or restriction of your personal data in certain circumstances offered by law. These rights are not absolute. When we have obtained your consent for the processing of your personal data, you have the right to revoke your consent at any time.

We also inform you that with respect to such data, you may exercise your rights of access, rectification, cancellation and opposition, in the terms established in current legislation, by writing to Gomes family, calle Sagunto 106 46009 Valencia.


Waiver of commercial communications

By accepting this Privacy Policy, the user expressly authorizes Gomes family. to send you communications to keep you informed about matters related to the activity of Gomes family. and the services provided through The user expressly authorizes Gomes family. to send you regular emails with information about the different sessions or sales campaigns, present or future, that you organize through

Likewise, the acceptance by the user of this Privacy Policy implies the provision of their express consent for Gomes Family. may send you advertising or promotional communications by email or other equivalent means of communication, in the terms established by Spanish Law 34/2002, on Information Society Services and Electronic Commerce.

If you have an account in Gomes family, you can stop receiving advertising communications from Gomes family, by writing to Gomes family, calle Sagunto 106 46009 valencia, or through the contact form


Other questions

The user guarantees the authenticity of all the data that he communicates through and the app, and will keep the information he provides updated to correspond at all times with reality, being solely responsible for the manifestations false or inaccurate that you make, as well as the damages caused by it to Gomes family. or to third parties.

Gomes family. It is not responsible for the errors or omissions that this website may contain, nor does it assume any type of responsibility derived from the incorrect, inappropriate or illegal use by the user of the information that appears on the Gomes family internet pages.

The texts, images, comments and other content included in this website are the exclusive property of Gomes family. Any act of transmission, distribution, assignment, reproduction, storage or total or partial public communication must have the consent of Gomes family.


Changes to Our Privacy Policy

Applicable law and our practices change over time. If we decide to update our privacy policy, we will post the changes on our Website. If we materially change the way we treat your personal data, we will provide you with prior notice or, where legally necessary, we will request your consent before making such changes. We strongly recommend that you read our Policy and stay informed of our practices.